I think It boils it down to 2 areas where I am knowledgeable, have an interest, where there is opportunity to apply that interest, and where the technology exists to allow reasonable implementation: (1) measurement and (2) lifelong / just-in-time learning.
Measurement – It has one purpose, to generate data, but when combined with appropriate theory, data can provide invaluable supports to decision-making, communications and experimental practice improvement efforts. People act either because they believe their actions will lead to desired outcomes or because they are following a tradition. All action should be backed-up and validated by data, but it is often not because managers cannot articulate a theory linking action to outcome, because they don’t understand how to design relevant and efficient measures, because they don’t understand the knowledge that measures can generate, or because they don’t understand how important data is to communication / reporting. Education is needed to help managers articulate operational theories, designing appropriate measures and integrate them into everyday activities. I recommend integrating measures into existing reporting / communicating structures for efficiency and aligning these structures with processes and with organizational strategy.
Learning – Existing learning structures are not sufficient to facilitate individual lifelong learning, organizational learning or in learning that is directly related to contextual needs. As I have written before, we need social innovations in how organizations learning. What is also needed is pedagogy, technology and institutional structures designed for diverse interdisciplinary on-demand knowledge networks. Social networks are growing (Linkedin is one example.). Missing from learning opportunities in these networks are the mission structures and technical capabilities of dedicated learning organizations to participate in ad-hoc networks with the pedagogy and monetization strategies to make these networks efficient and effective as learning nodes in the day to day activities of individuals and project teams